Privacy Policy

Privacy Policy

Christianbook International Outreach Privacy Policy

Christianbook International Outreach, Inc. , respects the privacy of users of our website located at https://www.christianbookoutreach.org, and is committed to disclosing our data collection practices so that users of our website can understand what information is collected and how it is used.

This Privacy Policy describes what information we collect from users of our website how the information we collect is used, under what circumstances we disclose the information we collect, and our users’ choices regarding the information we collect and how it is used and disclosed.

Your use of this website, including visiting any page which is a part of this website, constitutes your acceptance of the terms and conditions of this Privacy Policy.

Information we collect

We receive and collect certain information, including personally identifiable information (“Personal Information”), directly from you including, without limitation, when you: (1) open an account; (2) complete and submit a form on our website; (3) make a donation; (4) request information; (5) sign up and/or volunteer for a program; (6) submit a customer review; (7) conduct a search; (8) communicate with us by telephone, mail, fax, or email; or (9) subscribe to a newsletter or customer alert.  We may request and receive a confirmation from you when you receive and open an email from us.

The information which we may receive and collect in connection with any of these activities includes your name, address, telephone number, fax number, mobile telephone number, and email address; credit card, debit card, and bank account information; content of reviews and emails sent to us; and, your password.

We receive and collect certain information, including personally identifiable information, automatically from you and any devices, including mobile devices, each time you visit our website through cookies, web beacons, unique identifiers, and other similar technologies, including Google Analytics and indirectly from you through observing your actions on our website or from information your computer or mobile device transmits when interacting with our website.  We receive and collect your Internet Protocol (IP) address, geolocation data, the browser and operating system you are utilizing, the date and time of your visit, the pages of the site which you visit, the Internet address of the website from which you linked to our site and any promotion identifiers contained in these links, and the Internet address of any website to which you link from our site.  If you maintain an account with our website and log onto the site using such account information, we also receive and collect your user identification number, user name, and password.

We receive and collect Personal Information from third parties which we add to your information such as collecting and using demographic and other publicly available information, adding additional contact information, and checking and reviewing credit information in accordance with applicable laws.

Cookies are small files, which are usually made up of letters and numbers, which are placed in the memory of the browser or device you are using and which allow a website to recognize a particular browser or device.  There are different types of cookies.  Session cookies allow us to track your action during a particular browsing session and they expire at the end of a browsing session.  Persistent cookies allow us to remember and track your preferences and actions across various websites and different browsing sessions and are stored in your device in between particular browsing sessions.  First party cookies are placed by the website you are visiting.  Third party cookies are placed by a third party website separate from the website you are currently visiting.

Most commercial browsers provide tools that allow you to disable or remove cookies.  You will need to set your preferences regarding cookies and otherwise separately for each commercial browser you use as different browsers have different functionality and options.

Web beacons are small graphic files, also known as pixel tags or clear GIFs that we may include on our websites, services, applications, messaging, and tools.  Web beacons typically work in conjunction with cookies to identify and track our users and actions taken by our users.

We use other similar technologies that store information on your browser or device by using local shared objects or local storage such as flash cookies, HTML 5 cookies, and other web application software methods.  These technologies may operate across all of your browsers and you may not be able to manage these technologies through your browser but will have to manage them directly through your installed applications or device. 

We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.

We use cookies, web beacons and similar technologies for the following general purposes:

  • Operational Necessity. We may use cookies, web beacons and similar technologies that are necessary for the operation of our website, services, application and tools including allowing you to access such website, services, applications, and tools; that allow us to identify irregular behavior on our website, prevent fraudulent activity, and improve our website security; and, that allow you to make use of certain functions on our website such as shopping carts, saved searches, and similar functions
  • Performance Assessment and Enhancement. We may use cookies, web beacons and similar technologies to assess and enhance the performance of our website, services, applications and tools
  • Functionality Assessment and Enhancement. We may use cookies, web beacons and similar technologies to assess and enhance the functionality of our website, services, applications and tools including identifying you when you access or sign onto our website and tracking your particular preferences, interests, and viewing history
  • Advertising and Targeted Marketing. We may use cookies, web beacons and similar technologies to assess and determine particular content to be delivered to you including advertising and marketing relevant to your particular interests on both our website and on third party websites

How We Use Personal Information

We use the Personal Information which we collect for one or more of the following business purposes: process, track, and fulfill your donation; communicate with you regarding your donation; respond to a request for information; send you promotional information and material; send you newsletters, customer alerts, and emails; improve our website; enhance our customer service; track customer preferences; to protect the rights, property, and safety of us, our customers, and other third parties; to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred; and to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

How We Share Personal Information

We do not sell, disclose, or otherwise provide Personal Information we collect to third parties except as described below.

We share, disclose, and provide Personal Information for a business purpose with third party companies, service providers, agents, and subcontractors including the following categories of companies:

  • Professional mailing list companies
  • Printers of promotional and advertising materials
  • Credit Card processing companies
  • Online payment services
  • Postal and delivery services
  • Fulfillment services
  • Technology infrastructure providers
  • Personalization and recommendation services
  • Tax compliance and automation services
  • Fraud Protection Services
  • Third parties with whom you direct us to share your Personal Information

We sell, share, disclose, and provide Personal Information with third party companies, service providers, agents, and subcontractors including the following categories of companies:

  • Search Engines such as Google and Bing
  • Social Networking sites such as Facebook, Twitter, Pinterest and Instagram
  • Data analysis companies
  • Market research companies
  • Marketing, promotional, advertising, retargeting and remarketing service providers

Third parties may use cookies, pixels, unique identifiers and similar technologies for online behavioral advertising, remarketing and retargeting purposes.

Like many nonprofit organizations, we may provide our mailing list (names, addresses, and/or email addresses) to other select nonprofit organizations which may be of interest to you.

We may in the future sell some or all of our assets and/or business units, in which case, customer information may be one of the assets transferred. 

We may disclose any information that we collect if required by law or valid order of a court or other governmental authority or to protect the health and safety of our employees or the general public.

How is the information secured?

Sensitive information which we receive and collect from you is secured using encryption technology such as Transportation Layer Security (TLS) technology.  This technology prevents information which is transmitted over the Internet from being intercepted and read by unauthorized parties.  All information is stored on secured computers to which access is restricted.

How can I access my information?

Personal information may be accessed by logging onto Your Account Page of Christianbookoutreach.org if you have previously opened an account on this website and you may also track orders and recent account activity.

What are my choices regarding my information?

You can review, modify, update, and delete certain information contained in Your Account by logging onto Your Account page of Christianbookoutreach.org.

If at any time you would like to check or update our record of your information, please contact us at [email protected].

Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies. However, doing so may prevent you from accessing all functionality of the sites.

Underage Users

This website is not intended for people under the age of eighteen (18) years. If you are under the age of eighteen (18) years, you may use this web site only with the involvement and under the supervision of a parent or legal guardian.  We do not knowingly collect personal information from people under the age of eighteen (18) years. If you are under the age of eighteen (18) years, do not use or provide any information on this website. If we learn we have collected or received personal information from a person under the age of eighteen (18) years without verification of parental consent, we will delete that information.

Links to other websites and third-party advertisers

Our site may include links to other websites. We are not responsible for their actions or activities.  We encourage you to review the privacy and security policies of these websites and advertisers. 

Terms and Conditions

Your use of this website is subject to the terms and conditions of this Privacy Policy.

Changes to Privacy Policy

We reserve the right, in our sole discretion, to modify and amend this Privacy Policy in any manner at any time by posting a change notice or new Privacy Policy on this website.  Your continued use of this website, including visiting any page which is a part of this website, shall be deemed acceptance of the amended or modified policy.

FOR EU AND EEA RESIDENTS ONLY

We recognize and respect our EU and EEA customers’ rights to access, correct, request the deletion of, and/or request that our use of your personal information be restricted in accordance with applicable law.  We also strive to ensure that the personal information we collect is and remains accurate and up to date.

Your rights subject to applicable law regarding your personal information include:

  • The right to know what personal information we maintain about you
  • The right to be provided a copy of your personal information in a commonly used and machine readable format upon your written request
  • The right to request that any incorrect, incomplete or out of date information be corrected and/or updated
  • The right to object to the processing of your personal information
  • The right to request that your personal information be deleted or to request restrictions on how we use this personal information (this right is determined and could be restricted by applicable law and may impact your ability to access and/or use some of our services)

You can review, modify, update, and delete certain personal information by logging onto Your Account page of our websites.  You should update your information immediately if it changes or is inaccurate or incomplete.  If you make a public posting, you may not be able to change or remove it.

We will comply with any right you may have under applicable law to access, modify, erase, or restrict the use of your personal information.  To request access to your personal information, to request that your personal information be modified, to request that your personal information be erased, or to request that the use of your personal information be restricted, please send an email to [email protected], and include in your email your first and last name, your site user name, your email address, your country of residence, and a description of your request regarding your personal information.  Please include in the subject line of your email: “EU Privacy Request”.  You should be aware that fees may apply if permitted by applicable law.  Where you have a right under applicable law to request access to your personal information, to request that your personal information be modified, to request that your personal information be erased, or to request that the use of your personal information be restricted, we may have the right to decline such access or to deny your request regarding the modification, erasure, or restriction on the use of your personal information in accordance with and as allowed by applicable law.